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Vision Statement:

To collaboratively improve the health of our community.

Mission Statement:

The Welland McMaster Family Health team is a multi-disciplinary, integrated primary care provider that works in our community to inspire healthy living, excellence, and continuous learning.

Welcome to the Welland McMaster Family Health Team

The Welland McMaster Family Health Team was established in 2011 and is located in Welland Ontario. Our Family Health Team includes a team of nurse practitioners, registered nurses, social workers, dietitian, occupational therapist, pharmacist, physiotherapist and other health care professionals who work together to provide primary health care based on the needs of the local communities. We take a multi-disciplinary team approach to support the patient, family and caregivers. Currently we have 11 family Physicians affiliated with our Family Health Team from the Rose City Medical Associates and the Fonthill Medical Associates.

 

To book an appointment online, click here.


Patient Resources

Unable to see your doctor today? We have collected many resources that can help you manage common illnesses and injuries at home, as well as other helpful information.


Upcoming Events

A calendar of Health and Wellness Workshops and Groups to improve the health of our community.


Latest News

Parking Fee Increase Jan 2026
(November 14, 2025)

Please find below a message from the property management regarding the change in fee to parking for 555 Prince Charles, coming into effect Jan 1, 2026:
 
"The health care environment is changing rapidly. We are trying to keep pace to best serve our tenants and the Welland community.
 
While faced with the rising inflation costs, we also recognize the need to continue improving upon the services available at 555 Prince Charles Drive. In order to meet the increasing demand of patients, the traffic funneling through the building, and to address the suggestions of our tenants, we have moved forward with an overhaul of the property's parking system. 
This investment includes both an upgraded software system and replacement of the aging hardware and equipment on site.
 
We trust this initiative builds upon the gold standard of service we set out to provide our tenants. To achieve this objective, effective January 1, 2026, the parking rate will increase to $5.00."

Patient Navigation at WMFHT
(March 3, 2025)

Do you need support but don't know where to start? Karen, our Patient Navigator Social Worker, can meet with you to review your needs and help connect you with the community agencies and services that are best suited to help you.
Karen can also help you fill out forms and applications to those services and provide follow-up to make sure everything is in place.
Call 905-704-3660 to schedule an appointment!

New Executive Director announced at Welland McMaster Family Health Team
(January 31, 2025)

Three Niagara area Family Health Teams sign Administrative Service Agreement

 January 30, 2025, Welland, ON

The Boards of Directors of Niagara Medical Group Family Health Team (NMGFHT,) Portage Medical Family Health Team (PMFTH) and Welland McMaster Family Health Team (WMFHT) are pleased to announce their organizations have entered into an Administrative Service Agreement, effective April 1, 2025. 

This agreement arose from an opportunity to collaborate on a reorganization that will increase front-line resources. Jim Borysko, the Executive Director of WMFHT is retiring which will result in additional funding opportunities to increase Interdisciplinary Care Providers while the provision of Senior Administration will be provided by NMGFHT. These Administrative services will include Board of Directors management; funder liaison; financial planning and human resources performance. Day-to-day operations at WMFHT will be managed by internal administrative staff. 

“We are excited about this opportunity to use our joint resources to better serve our patients,” said WMFHT family physician Dr. Jennifer Mueller. “We have opted not to replace our retiring Executive Director and redeploy those saved salary dollars by entering into this agreement and expanding our interdisciplinary team to provide enhanced direct patient care.”

“Our Board is always willing to explore new options. We have worked with Welland McMaster Family Health Team on several projects during recent years and have philosophies in common,” explained Dr. Roxan Guise, Treasurer of NMGFHT Board. “When we were asked to consider an Administrative Service Agreement, our Board was willing to enter into discussions, leading us to where we are today with a finalized agreement.”

There will be no job losses at any of the Family Health Teams, other than the noted retirement. Patients of all Family Health Teams will not see a change in their care as a result of this agreement as it pertains to back-office functions, not front-line health care delivery.

From the outset, the Family Health Team funder, Ontario Health, has supported the discussion of an Administrative Service Agreement. Each Family Health Team’s relationship with the funder will not change. As well, both incorporated organizations will remain distinct and separate, independent of each other—still three boards of directors, three budgets, three agreements with Ontario Health. 

As of April 1, all Senior Management activity for WMFHT should be directed to Frank Ruberto at fruberto@wellandmcmasterfht.com

For more information, please contact

Frank Ruberto – frank.ruberto@niagaramedicalgroup.com

Jim Borysko – jborysko@wellandmcmasterfht.com


Surveys

Please complete a Patient Experience Survey following any appointment with one of our Family Health Team members. We value and embrace quality improvement and continuous learning.


Social Media

Check out the latest from WMFHT on Facebook.

Land Ack

The land on which we gather is the traditional territory of the Haudenosaunee and the Anishinaabe people, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish With One Spoon Wampum Agreement. The "Dish" represents the shared land, while the "One Spoon" reinforces the idea of sharing and peace. This gathering place is home to many First Nations, Metis, and Inuit people and acknowledging reminds us that the great standard of living that we enjoy in Niagara is directly related to the resources and friendships of the Indigenous People who make up our community.